Privacy Policy

At Emily of Montreal, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

Information We Collect

When you browse our website, we may automatically collect certain information about your device, including:

  • Your IP address
  • Browser type and version
  • Time zone
  • Cookies stored on your device
  • Pages and products you view
  • How you interact with our website
  • The website or search engine that directed you to us

This information helps us understand how visitors use our website and improve your shopping experience.

If you place an order or attempt to place an order, we may also collect personal information such as:

  • Full name
  • Billing address
  • Shipping address
  • Payment details
  • Email address
  • Phone number

We refer to this information collectively as Personal Information.

How We Use Your Information

Your information is used to:

  • Process and fulfill your orders
  • Arrange shipping and provide order confirmations
  • Respond to customer service inquiries
  • Detect and prevent fraud
  • Improve our website and shopping experience
  • Analyze website performance and customer behavior
  • Send promotional emails and offers if you have chosen to receive them

Cookies and Tracking Technologies

Our website uses cookies and similar technologies, including log files, pixels, tags, and web beacons, to improve functionality and analyze website traffic.

You can choose to disable cookies through your browser settings. Please note that some features of the website may not function properly if cookies are disabled.

Sharing Your Information

We only share your information when necessary to operate our business.

For example:

  • Shopify processes our online store and secure checkout.
  • Google Analytics helps us understand how visitors use our website.

We may also disclose information when required by law or when necessary to protect our business, customers, or legal rights.

Behavioural Advertising

We may use your browsing information to display relevant advertisements and promotional content based on your interests.

You can manage or opt out of personalized advertising through your advertising preferences or by using the following services:

  • Facebook Ads Settings
  • Google Ads Settings
  • Microsoft Advertising Settings

Do Not Track

Our website does not currently respond differently to “Do Not Track” signals sent by web browsers.

Your Rights

Depending on where you live, you may have the right to:

  • Request access to your personal information
  • Correct inaccurate information
  • Request deletion of your personal information
  • Restrict or object to certain types of processing

To exercise any of these rights, please contact us using the information below.

Data Retention

We keep your order information only for as long as necessary to fulfill our legal, accounting, and business obligations, unless you request that your information be removed where permitted by law.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or operational needs. Any updates will be posted on this page.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

Emily of Montreal
Email: info@emilyofmontreal.com